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Frequently asked questions
Delivery information
Standard UK delivery on non personalised items will take between 2 - 4 business working days and will be delivered by Royal Mail.
Standard UK delivery for personalised items will take between 3 - 5 business working days and will be delivered by Royal Mail.
Standard delivery fee is £4.00 per delivery on orders less than £50.00.
Standard delivery fees are free on orders over £50.00.
TeeTen is not responsible for delays in delivery due to unavoidable factors such as postal strikes or bad weather. If this happens, we will agree a revised delivery date with you.
Returns and Refunds policy
For most products, you have 28 days to notify us of your intent to return or exchange an item. This can be done through email at 10teeten@gmail.com. You must send these items back to us within this time period. After the 28 days from the date of purchase, your return period will have expired for the goods you purchased.
Any products that are personalised cannot be resold as they have been made to the customers specification, as a result these items are exempt from our returns and refund policy and are non cancellable and non refundable.
Garment care and sizing
Here at TeeTen, are t-shirts are printed on high quality, long lasting and durable materials - which is why we use the Fruit of the Loom brand.
Fabric material is 100% combed ring spun cotton. Colour Grey is 97% cotton and 3% polyester, Dark grey, Navy, Green, Red, Purple, Burgundy and Royal Blue are 52% cotton and 48% polyester.
White and Grey t-shirts are 140gsm. Medium colours are 145 gsm. Dark colours are 150gsm.
Approximate sizing S : 10, M : 12 - 14, L : 16 - 18
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